About Us
With a dedication to innovation, convenience, and world-class personalized service, The UPS Store® provides communities with the largest network of retail shipping, postal, and business services in the country.
Table of Contents
Why
Why The UPS Store®
World-Class Customer Experience
We’re committed to achieving an exceptional customer experience by offering convenience, quality, and value in every transaction.
Dedication
We are dedicated to going above and beyond the expectations of its franchisees and customers.
Community Focus
We focus on helping small businesses achieve their goals to strengthen our communities from within.
Business Services
Business Services Support the Community
We are seeking franchise owners who want to provide superior customer service and want to grow with their community.
Our Core Values
The original vision set forth by our founders in 1980 remains intact to this day: to offer a convenient alternative to traditional postal services, while also enabling entrepreneurs to improve their families' lives. Over time, this vision has evolved to specifically focus on aiding and empowering small business owners within the local community.
World-Class Customer Experience
We’re committed to achieving an exceptional customer experience by offering convenience, quality, and value in every transaction.
Dedication
We are dedicated to going above and beyond the expectations of its franchisees and customers.
Community Focus
We focus on helping small businesses achieve their goals to strengthen our communities from within.
Brand Power
The UPS Store® Brand Power
Franchise opportunities are backed by a nationally renowned brand name.
Awards & Accolades
#1 Postal & Business Center
Ranked #2
Ranked #4 Overall
Best of the Best Franchise
Ranked #2
TOP 400 Franchises
#1 in Customer Service
The UPS Store® franchise ranked #1 in the postal and business services category for the 34th consecutive year* and has been rated one of the Top Veteran-Friendly Franchises by Entrepreneur® magazine. Awards and top rankings are a testament to our brand strength and proven business model.
* 1990-2003 listed under the Mail Boxes Etc. brand
Benefits
Benefits of Franchising with The UPS Store® Network
Being your own boss with an established brand has its benefits.
Brand Strength
Strong brand recognition and a reputation as a premier franchise system.
Locally Owned Franchise Centers
Our franchisees take pride in supporting the small businesses and customers of their communities.
Extensive Product and Service Offering
Shipping, faxing, notarizing, copying, shredding, mailboxes and many other small business services.
Advertising and Marketing Support
National advertising campaigns, co-op communications, and local store marketing efforts.
Comprehensive Training
New franchisees get in-store, online and classroom experience.
Corporate Retail Solutions
Corporate relationships designed to bring shipping and printing business to franchise locations.
Expansion Opportunities
Variety includes non-traditional locations like hotels, grocery stores and colleges.
Collaboration and Camaraderie
Opportunities for franchisees to network and learn from each other.
Corporate Social Responsibility
The UPS Store® Network Gives Back
We practice our core principles daily:
- Reliability
- Commitment
- Innovation
- Community stewardship
- Environmental sustainability
The UPS Store® network is committed to supporting causes that align with our brand as we continue to evolve as a company.
American Heart Association® Life is Why® campaign.
The Life Is Why® campaign inspires consumers to celebrate their reasons to live healthier, longer lives – by giving.
The American Heart Association® & American Stroke Association® is the nation's oldest, largest voluntary organization devoted to fighting cardiovascular diseases and stroke. They are on a mission to eradicate heart disease and educate the population how to live healthier lives.
Junior Achievement - Start Small, Grow Big Program
This program is a natural evolution for The UPS Store® as it will directly support the next generation of small business owners and entrepreneurs.
Junior Achievement programming provides school-aged children with lessons in financial literacy, work and career readiness and entrepreneurship. With over 100 local Junior Achievement offices across the country, they are the nation’s largest organization dedicated to helping young individuals succeed.